To reset the WiFi on the Eufy vacuum, press and hold the Power or Start/Pause button for 10 seconds until you hear a beep or voice prompt.
Eufy’s smart vacuums make life a lot easier by automating household tasks such as cleaning carpets and bare floors. If you’re having trouble getting your Eufy RoboVac to work properly, resetting the WiFi network might be the solution you need.
In this article, we’ll be providing steps to reset the WiFi on your Eufy vacuum and also connecting it to a new WiFi after the reset. At the end of the article, we’ll answer all your questions about resetting your Eufy RoboVac.
How to Reset Eufy Vacuum
You’d need to reset your Eufy Vacuum and reconnect it if you had a power outage that caused the router to go off, the network provider is offline, or the Vacuum just went offline for no reason.
The steps to reset the Eufy Vacuum are different depending on the model you use, but we’ll be providing steps to reset all Eufy Vacuum models.
Follow the steps below for the particular model you own to reset the WiFi.
For RoboVac 15C, RoboVac 30C, RoboVac 15C MAX, and RoboVac 30C MAX:
- First, press and hold the power button for 10 seconds.
- Release the button once you hear a beep and the status light starts blinking.
For RoboVac 25C, 35C, and 25C Max:
- First, press and hold the Start/Pause button for 10 seconds.
- Release the button when you hear a beep and the WiFi status light starts blinking blue.
For the G series:
This applies to all G series, such as G10 Hybrid, G20, G20 Hybrid, G30, G30 Edge, G30 Verge, G30 Hybrid, G32 Pro, G40, G40 Hybrid, G35+, G40+, and G40 Hybrid+.
- First, press and hold the Start/Pause button on the RoboVac for 10 seconds.
- Release the button once you hear a voice prompt and the WiFi status light starts flashing blue.
For the L70 Hybrid:
- Press and hold the Power and Recharge buttons simultaneously for 3 seconds.
- Release once you hear a voice prompt and the WiFi status light starts flashing blue.
For X8, X8 Hybrid:
- Press and hold the Recharge and Spot Clean buttons simultaneously for 5 seconds.
- Release once you hear a voice prompt and the WiFi status light starts flashing blue.
For LR30, L35, LR20 series:
- Press and hold the Start/Pause button and the Recharge button simultaneously for 5 seconds.
- Release once you hear a voice prompt and the light for the two buttons starts flashing blue.
For X9 Pro:
- Press and hold the Spot cleaning button and the Recharge button simultaneously for 3 seconds.
- Release once you hear a voice alert and the status light flashes blue.
After resetting your Eufy Vacuum, you will need to reconnect your WiFi network using the Eufy Clean app.
How to Connect Eufy Vacuum to New WiFi
Before you can connect your Eufy Vacuum to new WiFi, here are some of the things you must’ve completed:
- Download the Eufy Clean (EufyHome) app on your Android or iOS smartphone.
- You connected your phone to 2.4GHz WiFi, and you know the WiFi password.
- Location is enabled for the Eufy Clean app. On your phone, go to Settings -> Privacy -> Location -> Eufy Clean, and enable location.
Now that you have completed the checklist above, follow the steps below to connect your vacuum to the new WiFi.
- Open the Eufy Clean app on your smartphone.
- Tap on Add Device.
- Tap on Robotic Vacuum.
- Next, select your vacuum model. For example, we have selected the RoboVac 15C model.
- Select your WiFi network and enter the password.
- Confirm that the WiFi status light on the Eufy Vacuum is still blinking.
- Tap Go to Settings.
- Open your WiFi settings and select the Eufy RoboVac from the list of available WiFi.
- Go back to the app and wait for it to connect.
- Now, give the device a name.
Your Eufy Vacuum will now show as active in the app once the connection is successful.
Video guide
Troubleshooting When Eufy RoboVac Does Not Connect to WiFi
If you are trying to connect your Eufy RoboVac to WiFi and it doesn’t work, there are different troubleshooting steps to fix this problem. But first, you need to make sure that your RoboVac is compatible with WiFi before trying to connect it.
Once you have confirmed that your model has WiFi capacity, follow the steps below to fix issues connecting to a network.
- Move the vacuum and phone close to the router.
- Make sure your phone is connected to the router.
- Make sure your router supports a 2.4 GHz network.
- Make sure the WiFi password is correct.
- Enable location access for the Eufy Clean app in your phone settings.
If you have followed every step in this list and your vacuum still won’t connect to a WiFi network, you might need to contact Eufy customer support via email or phone.
You’ll need to provide the Eufy support team with the email address you used when signing up for a Eufy Clean account and a short video showing how you have performed the WiFi setup process.
Frequently Asked Questions (FAQs)
How do I get my Eufy vacuum back online?
To get your Eufy vacuum back online, you will need to reset the WiFi on the vacuum and then reconnect it to the same WiFi or any new one.
The steps in this article cover both how to reset any Eufy Vacuum model and how to connect to a new WiFi network after the reset.
Why is my Eufy vacuum not vacuuming?
If your Eufy vacuum is not vacuuming, something might be blocking the suction inlet. To fix this, empty out the dust collector and clean or replace the filters.
Where is the reset button on my Eufy?
There’s no specified reset button on the Eufy vacuum; instead, you’ll have to press the power button or the start/pause button for a specific time to reset the vacuum.
Final Thoughts
At this point, you must’ve reset your Eufy vacuum and also connected it to a new WiFi. Eufy has different models of their vacuums on the market, and the steps to reset them are different. In this article, we have provided the steps to reset each model.
If you enjoyed reading this article, you’ll like to take a look at my related posts section.
Hey! I’m Louis, a Java Developer and Mobile App Developer who has an interest in smart home automation.
