I got a call from a friend saying that, for some unknown reason, their Hisense TV won’t turn on and it was getting frustrating.
So, being a gadget geek, I offered to help resolve the issue. With long experience with this issue on other TV brands, I already had a hint as to the cause of the problem.
Although, I still had to go through some help forums and see what has also worked for others who have experienced this issue on their Hisense TV.
To fix a Hisense TV that won’t turn on, unplug it from the wall and hold the power button for 15 seconds. Wait 30 seconds and plug it back in. This resets the TV and should solve the problem.
In the sections below, I’ll provide more detailed troubleshooting steps for the solution mentioned above, along with picture guides.
Why Won’t My Hisense TV Turn On?
If your Hisense TV won’t turn on, it could be due to several reasons, like a faulty power outlet or cable, remote control issues, or a damaged power board.
Sometimes, simply power cycling the TV may resolve the issue. Checking the TV’s display and backlight settings or examining the HDMI ports and cables for damage may also help.
How to Fix a Hisense TV That Won’t Turn On
1. Power Cycle Hisense TV
The first thing to do when your Hisense TV won’t turn on is perform a power cycle, since this simple reset fixed the problem for most users.
Power cycling your device means cutting off power to the TV and then holding down the power button in most cases to get rid of residual power.
Here’s how to perform a power cycle on a Hisense TV:
- First, unplug your Hisense TV from the wall outlet.
- Next, find the power button on the TV and press and hold it for 15 seconds.
- After that, wait another 30 seconds, and then plug the TV back into the wall outlet.
That’s all. Now try turning on your Hisense TV with the power button on the TV, and it should work just fine.
This simple reset will work for any brand of Hisense TV and can fix the issue in minutes.
Note: While following the steps above, make sure to press the power button on the TV itself and not the remote.
If your Hisense TV won’t turn on while using the remote, move to the next troubleshooting step below.
2. Check Hisense Remote
Performing a power cycle on your television should do the trick, but if the Hisense TV won’t turn on using the remote, the issue might be with the remote and not the TV.
I’ll recommend checking the batteries on the remote since they can get weak after being used for a long time.
You can have the batteries replaced with new ones and then try again. If the remote still doesn’t power on the TV, then perform a power cycle on the remote. Here’s how:
- First, remove the back cover that hides the batteries of your Hisense remote.
- Next, take out both batteries.
- Now, while the batteries are removed, press and hold the power button on the remote for 30 seconds.
- Finally, insert the batteries back into your remote and try turning on your TV.
3. Check the Power Cord on Hisense TV
If you have gotten to this point and your TV is not yet turning on, then your power cord might have come loose or it is faulty.
Here’s what you can do:
- Locate the power cord on the back of the TV.
- Disconnect it from the TV and then reconnect it, but this time make sure it is tightly connected.
- Once the power cord is tightly in place, turn on the TV using the power button on the TV.
Note: If you have previously moved your TV without unplugging the power cord, there is a high chance that the movement has loosened the cord from the TV. In this case, follow the steps above to reconnect the power cord to the TV.
If the TV still won’t turn on, the power cord may be faulty, and it may not be receiving sufficient power. Here’s what you should do:
- Examine the cable for signs of a cut or weakness in any part of the wires.
- Use a different power cord. You can borrow a power cord from a friend just to test it.
If there are still no signs of the TV turning on, move on to the next step.
4. Check the Wall Outlet
You may need to check the outlet your TV is connected to since it is possible that the outlet is not working.
I recommend plugging the TV into a different wall outlet to see the outcome. If a different outlet powers the TV, then the previous outlet was the problem.
5. Check the Input Ports
Your TV might be on but unable to transmit data through the input ports, like HDMI. So, if your Hisense TV won’t turn on but the red light flashes, your TV might be on already.
Here’s what you should do:
- From the back of your TV, locate the cable connected to the input port (HDMI, coaxial, or RCA) and make sure it is securely plugged into the TV.
- Switch your TV to the correct input. If you have connected a device to your TV via the “HDMI 1” port, your TV input should be set to “HDMI 1.”
- Remove the HDMI cable and plug it into another HDMI port if the TV has more than one.
Note: Use the input button on your Hisense TV remote to switch through the input options on your TV. Also, check the physical buttons on the TV for an input button.
6. Check Hisense TV Hardware
If you have followed the troubleshooting steps to this point and your Hisense TV still won’t turn on, then the problem might be from faulty hardware.
It is common for LED backlights or the power board to fail, but fixing hardware issues might require expert knowledge of repairs.
This is why I won’t recommend tampering with your TV’s panel. Here’s what you can do before contacting customer support or an expert:
Check if the red standby light is on
If the red standby light is on and the TV won’t turn on, then the power board is working fine and the issue might be with the display.
Check if the LED backlights are working
If your Hisense TV has vents at the back, you should check if there is any sign of light when you look through the vents. If the LED backlights are on, then the issue might be from the main board.
Note: Skip this step if your Hisense TV model doesn’t have vents at the back.
7. Contact Support
If all the steps have failed, the last option is to contact Hisense customer support for further assistance. Here’s what you should do before contacting support:
- Take note of your TV’s model number.
- Take note of the serial number on the remote.
Hisense customer support will be able to check your warranty information and, with these details, determine if you qualify for a free replacement or repair.
Final Thoughts
The troubleshooting steps above should fix your Hisense TV that won’t turn on. You should get the issue resolved after performing just a power cycle, as this worked with my friend’s Hisense TV.
Key points:
- Perform a power cycle on your Hisense television.
- Change your remote’s batteries.
- Perform a power cycle on your TV remote.
- Check the power cable on your TV.
- Connect your Hisense TV to a different power outlet.
- Check your input ports and input sources.
- Check for potential hardware issues before contacting support.
Frequently Asked Questions (FAQs)
Why is my Hisense TV blinking red and not turning on?
If your Hisense TV is blinking red and not turning on, it may be caused by faulty hardware. To fix hardware issues, you’ll need to contact customer support or an expert.
Hey! I’m Louis, a Java Developer and Mobile App Developer who has an interest in smart home automation.
